Payroll FAQs
Do you handle payroll across Canada?
Yes, we offer comprehensive payroll management services throughout Canada. Please contact us for more details.
Note: We do not provide Employer of Record (EOR) services in Quebec.
Which payroll software do you use?
We utilize a range of advanced payroll software to meet diverse needs, including:
- Microsoft Dynamics Great Plains
- ADP Workforce
- ADP Run
- Ceridian Dayforce
- RISE
- Payworks
If your organization uses different payroll software, please reach out to us to discuss how we can accommodate your specific requirements.
Can you support US-based organizations?
Yes, we offer Employer of Record (EOR) services for companies operating in the United States.
In which languages do you provide services?
We provide services primarily in English. French support is available for customer service inquiries, but not for payroll processing.
Can your services be provided on an ongoing basis?
Yes, we offer ongoing payroll services to meet your continuous needs.
Do you provide onsite services?
No, all our services are conducted remotely, ensuring efficiency and flexibility.
Why should I choose an employer of record?
The employer of record assumes responsibility for ensuring compliance with employment laws and regulations, including tax and labour laws. This can help you avoid legal and financial penalties for non-compliance, especially if you are not in Canada.
Do you offer flexibility in the number of contractors?
Yes, we provide flexible payroll solutions that can accommodate fluctuations in your workforce, including seasonal, contract, or temporary employees. This flexibility allows businesses to adapt to changing market conditions and maintain operational agility.
Is it cost effective?
Yes, outsourcing payroll administration tasks to an Employer of Record or using our managed payroll services can be more cost-effective than managing these tasks in-house. By leveraging economies of scale and specialized expertise, we provide these services at a lower cost than maintaining an internal payroll team.
What taxes and deductions should be withheld from employee paychecks?
Employers are required to withhold the following from employee paychecks:
- Canada Pension Plan (CPP) contributions
- Employment Insurance (EI) premiums
- Federal and provincial or territorial income taxes
- Workers' Compensation Board (WCB) premiums
For managed payroll services, if the employer offers group benefits or a pension plan, the employee's share of contributions may be deducted from their paycheck. However, if using an EOR, benefits are not provided, and thus no deductions for such benefits would apply.
What are the consequences of payroll mistakes?
Payroll mistakes can result in financial penalties, legal disputes, and damage to the employer's reputation. Common payroll errors include incorrect tax withholding, late or missed payments, and misclassifying employees as independent contractors. It's important for employers to carefully review payroll records and seek professional guidance to avoid costly mistakes.